Automated Domain Traffic Splitter
TL;DR
DNS conflict resolver for IT administrators at mid-sized tech/finance/healthcare companies (50–1,000 employees) that automatically routes browser requests to the correct server (public website or AD) based on user location (office vs. external) so they can eliminate employee login errors and cut IT troubleshooting time by 80%.
Target Audience
System administrators and IT managers at mid-size enterprises
The Problem
Problem Context
Companies use the same domain name for their internal Active Directory (AD) and public website. When employees try to access the public site from the office, their computers send DNS requests to the wrong server (AD instead of the web server). This creates daily disruptions for employees who need online resources to do their jobs.
Pain Points
Employees see login screens or errors instead of the website. IT teams waste time troubleshooting manual fixes like adding external DNS records, which often fail when hosting providers redirect requests back to AD. The problem persists for years, causing frustration and lowering team morale.
Impact
Employees waste >5 hours/week on workarounds. IT staff spend unplanned time investigating issues. Missed revenue opportunities arise when employees can’t access critical online tools. The ongoing outage erodes trust in the company’s technology systems.
Urgency
The problem occurs daily, blocking essential tasks. Manual fixes fail repeatedly, and IT teams lack time to address it properly. The longer it goes unsolved, the more it disrupts workflows and damages team productivity.
Target Audience
Mid-sized companies (50–1,000 employees) with internal AD and public websites. IT admins, network engineers, and customer success teams in industries like tech, finance, and healthcare face this issue. Similar problems exist in universities and government agencies with shared domain names.
Proposed AI Solution
Solution Approach
DomainGuard is a lightweight SaaS tool that automatically resolves DNS conflicts between internal AD and public websites. It intercepts browser requests, detects conflicting domain names, and routes traffic to the correct server (public website or AD) based on user location (office vs. external).
Key Features
- Real-Time Monitoring: Continuously checks DNS resolution for conflicts and alerts IT teams to issues before they affect users.
- Browser Extension: Lightweight add-on that works without admin rights, making it easy to deploy.
- Enterprise Proxy (Optional): For larger teams, a proxy service handles DNS resolution at the network level for full coverage.
User Experience
Employees install the browser extension in seconds. When they visit the company website, DomainGuard automatically routes them to the public server—no login screens or errors. IT teams get alerts if conflicts arise, with one-click fixes. The tool runs silently in the background, requiring no manual intervention.
Differentiation
Unlike manual workarounds (e.g., nslookup or hosting provider tweaks), DomainGuard provides an always-on solution. It’s simpler than enterprise DNS tools (e.g., BIND) and more affordable than consulting fees. The proprietary routing logic ensures it works where generic tools fail.
Scalability
Starts with a single browser extension for small teams. Grows to include the proxy service for larger companies. Pricing scales with team size (per-seat or per-company). Additional features like custom domain rules can be added later.
Expected Impact
Employees regain instant access to the company website, saving >5 hours/week. IT teams reduce troubleshooting time by 80%. The tool prevents revenue loss from disrupted workflows and improves team morale. Companies avoid costly consulting fees for recurring DNS issues.