Auto-forwarding calendar integration
TL;DR
Bidirectional calendar sync tool for MyCase-using legal professionals that auto-forwards and updates all event details (time, location, attendees) between MyCase and default M365/Outlook calendars in real time so they can eliminate manual syncing and prevent double-bookings without admin setup
Target Audience
Legal professionals and small firm admins using MyCase for case management, who rely on calendar syncs for client meetings and time tracking
The Problem
Problem Context
Legal professionals and small firm admins use MyCase to manage client cases, but the built-in calendar integration creates a separate MyCase calendar. When they receive meeting invites, those go to their default M365/Outlook calendar instead. This splits their schedule across two places, causing missed meetings, double-bookings, and client trust issues.
Pain Points
Users can’t manually merge the calendars without losing event details. The MyCase integration doesn’t auto-forward invites to the default calendar, and vendor support offers no fix. They waste hours weekly reconciling conflicts or risk losing business from missed calls.
Impact
Missed client meetings = lost revenue (legal firms charge $150–$500/hour). Double-bookings damage reputation. Admins spend 5+ hours/week manually fixing sync issues instead of billable work. Firms using MyCase for case management can’t scale without this fixed.
Urgency
This is a daily frustration with no workaround. Firms can’t ignore it because it directly impacts revenue and client relationships. The problem grows with team size—more users = more sync conflicts. Without a fix, they’ll either switch tools or hire expensive IT help.
Target Audience
Legal professionals using MyCase (solo practitioners to 50-person firms), consulting agencies with client case management needs, and small business admins managing external calendars. Also affects bookkeepers, accountants, and any role using MyCase for time-tracking tied to meetings.
Proposed AI Solution
Solution Approach
A lightweight background service that monitors the MyCase calendar and auto-forwards new/updated events to the user’s default M365/Outlook calendar. It preserves all details (time, location, attendees) and syncs changes bidirectionally. No admin rights or complex setup—just a one-click install via OAuth.
Key Features
- Bidirectional sync: Changes in either calendar (e.g., rescheduling) update both sides automatically.
- Conflict detection: Flags double-bookings before they happen and suggests resolutions.
- One-click setup: Connects via OAuth (no IT help needed) and works across devices.
User Experience
Users install the tool once, then forget it’s there. Their MyCase calendar events magically appear in their default calendar, just like native invites. If a client reschedules a meeting in MyCase, the default calendar updates too—no manual copying. Admins get alerts for potential conflicts, so they can resolve them before clients notice.
Differentiation
Unlike manual workarounds (e.g., exporting/importing ICS files), this tool runs silently in the background with zero user effort. It’s the only solution that syncs both ways (MyCase ↔ default calendar) and preserves all event details. No other tool focuses specifically on this MyCase + M365 integration gap.
Scalability
Priced per user ($29–$99/month), so firms pay as they grow. The tool scales automatically—add more users, and the sync expands without extra setup. Future features could include team-wide conflict resolution or integrations with other case management tools.
Expected Impact
Users save 5+ hours/week on manual fixes and eliminate missed meetings. Firms avoid lost revenue from double-bookings and client no-shows. Admins regain time for billable work. The tool becomes mission-critical—removing it would break their workflow overnight.