Real-time name correction for interviews

Problem Context

Professionals preparing for video job interviews rely on platforms that display their name below their profile picture. These platforms often merge old and new accounts, showing incorrect names that cannot be changed. The user experienced this during a critical interview, feeling embarrassed and at risk of losing the opportunity.

Pain Points

The platform locks users out of changing their displayed name, forcing them to proceed with an outdated or incorrect identity. Manual workarounds (like creating new accounts) fail because the platform merges them. Users report frustration and fear of professional reputation damage, with no native solution available.

Impact

Incorrect names during interviews create a poor first impression, potentially costing job offers worth $50,000+/year. The embarrassment distracts candidates, reducing their confidence. Recruiters may also question the candidate’s professionalism, leading to automatic disqualification in competitive hiring processes.

Urgency

This problem occurs during high-stakes moments (job interviews) where reputation is on the line. Users cannot ignore it because the platform provides no fix, and the risk of financial loss (missed job opportunities) is immediate. The pain is acute and repeated for anyone using these platforms.

Target Audience

Job seekers using video interview platforms (e.g., HireVue, SparkHire, Zoom for interviews) and recruiters who rely on these tools for candidate screening. Also affects freelancers, contractors, and professionals in competitive industries where first impressions matter most.

Solution Approach

NameGuard Pro is a browser extension that continuously monitors name displays on interview platforms and auto-corrects them to the user’s verified professional name. It integrates with the platform’s API to push corrections and provides a dashboard for conflict tracking. The tool ensures names match LinkedIn/résumé data in real time.

Key Features

1. One-Click Fix: Lets users correct names instantly without platform restrictions.
2. Conflict Alerts: Notifies users of name changes (e.g., if the platform reverts to an old name).
3. Monthly Audit: Generates reports on name consistency across all interviews.

User Experience

Users install the extension, connect their LinkedIn profile for name verification, and let it run during interviews. If a name error appears, they get an in-browser alert and can fix it in one click. The tool works silently in the background, ensuring their name stays correct without manual checks. Recruiters see only the professional name.

Differentiation

Unlike native platform support (which offers no fix), NameGuard Pro actively corrects names and provides proof of consistency. It’s faster than manual workarounds (e.g., screen sharing a corrected name) and more reliable than vendor support. The proprietary platform integration data ensures accuracy across all major interview tools.

Scalability

Starts with individual users ($29/mo) and expands to team plans for recruiters ($99/mo for 10 seats). Adds features like bulk name corrections for agencies and API access for HR tech integrations. Growth tied to job market activity (e.g., hiring spikes).

Expected Impact

Users avoid professional embarrassment, secure job offers, and save time on manual fixes. Recruiters gain trust in candidate identities, reducing screening errors. The tool becomes a must-have for anyone using interview platforms, with clear ROI vs. the cost of a single missed opportunity.